Mudhome (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit mudhome.in (the “Website”).

1. Information We Collect

• Personal Information: When you make a purchase or contact us, we may collect personal details such as your name, email address, phone number, billing/shipping address, and payment information.
• Usage Data: We may collect data such as IP address, browser type, device information, referring URLs, and pages visited on our website to understand user behavior and improve our service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To provide customer support
• To send transactional or promotional emails (only with your consent)
• To improve our website, services, and user experience
• To comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Trusted third-party service providers (e.g., payment gateways, logistics partners) to facilitate order fulfillment
• Authorities or regulators if required by law

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent where applicable
• Request information about how we process your data

To exercise these rights, please contact us at hello@mudhome.in.

7. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: life@mudhome.in
• Website: www.mudhome.in